Yoga SyncGet started
Menu

Follow-up

Turn initial interest into long-term loyalty

Keep the relationship moving from first inquiry through a student's return visits.

You see who owns each inquiry and which next steps are due. A new student who hasn't booked a second class within three weeks gets a follow-up you can read before it runs.

Fill out the form, and a person from Yoga Sync will get back to you about your studio.

We use these details to respond to your studio inquiry. Our Privacy notice explains the form and its security check.

Your studio

No subscription fee for the core platform. See pricing

New inquiries

Keep prospect follow-up coordinated

Give every prospect a consistent experience, even when more than one person handles the relationship.

  • Give each prospect an owner and a next step. See their last activity and which next steps are due.
  • Pause scheduled messages when a staff member starts a conversation with the student, so the conversation comes first.
  • Send each notice once, on the channel a student prefers, and see who got it, who was skipped, and why.
When a promised call slips past its date, the inquiry says so and names who owns it.

Returning students

Build student loyalty

Create a positive student experience from the first visit through regular attendance.

  • Give each student conversation an owner, and keep it open until someone resolves it.
  • Tell a student when a renewal fails, retry it on the schedule you set, and give them a way to fix it.
  • Show students what a booking, a cancellation, or a membership freeze will cost or change before it's confirmed.
Students talk and put on their shoes by a wall of shoe cubbies after an evening class, a sunset in the window.
When a student writes again after a conversation was closed, it opens again, still with the person who had it.

Quiet students

Follow up when students go quiet

Create a clear opportunity to reconnect before a short attendance gap becomes a long-term absence.

  • Read it before it runs. Start a follow-up you can read and edit before it runs when a new student's intro offer goes unused, or no second class is booked within three weeks.
  • Stop when they book. Stop the follow-up as soon as the student books again.
  • See who came back. See how many students came back, out of everyone the follow-up reached.

Automated follow-up and text messaging are part of the follow-up and texting add-on (Connect & Grow). See pricing →

Before a follow-up starts, you see how many students it would start for within a day, and who they are.

Support

Get support from people who know your studio

Work with a support team that keeps the context and gives every issue a clear next step.

  • Open a case any time

    Open a support case in the product whenever you need help.

  • A reply by the next business day

    A person replies to a new case by the end of the next business day.

  • Call the founders

    For your first eight weeks, an invited early studio can call the founders directly, weekdays 9 a.m. to 7 p.m. Eastern.

Support hours and terms →

Stay in touch from a student's first visit onward

Get started

Scheduling and booking